Privacy Policy

Jedbaj Privacy Policy — How Your Information Is Kept Safe

Your personal data matters deeply to us at Jedbaj. On this page, we clearly explain what information we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026
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Data Encryption
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Third-Party Sale
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Data Protection

This Privacy Policy applies to the Jedbaj (jedbaj.onl) platform and all its services. By using the platform, you are considered to have agreed to this policy.

01Role

Jedbaj believes personal privacy is a fundamental right. When we collect your data, it is solely to provide you with a better experience — nothing more.

We have aimed for complete transparency in this Privacy Policy. No hidden clauses, no vague language — what is written here is the truth. Jedbaj never sells your data or uses it for unauthorized purposes.

This policy has been prepared in accordance with the GDPR (General Data Protection Regulation) and international data protection standards. Your data is fully secure with Jedbaj.

02What Data We Collect

Jedbaj collects only the information that is necessary — nothing extra. See the full list below.

Information Provided Directly

Data Type Purpose Mandatory
Full Name Account Identification & KYC Yes
Mobile Number Registration & Contact Yes
Date of Birth Age Verification (18+) Yes
Email Address Communication & Notifications Optional
National ID KYC Verification Required for Withdrawals
Address KYC & Identity Verification Required for Withdrawals

Automatically Collected Information

  • IP Address & Location: For security and fraud prevention.
  • Device Information: Operating system, browser version, screen resolution.
  • Usage Information: Pages visited and time spent, games played.
  • Transaction History: Records of deposits, withdrawals, and bets.
  • Login Details: Date, time, and device.

Jedbaj does not collect data beyond what is necessary. No additional information is gathered without your consent.

03How Information Is Used

Jedbaj uses your information only for specific purposes. Each purpose is clearly outlined below.

  • Account Management: To ensure registration, login, and account security.
  • Service Delivery: Gaming services, payment processing, and reward distribution.
  • Security & Protection: Prevention of fraud, money laundering, and unauthorized access.
  • Legal Compliance: Compliance with KYC and AML (Anti-Money Laundering) regulations.
  • Customer Support: Resolving your issues and answering your questions.
  • Service Improvement: Analyzing usage patterns to improve the platform.
  • Promotional Communications: Keep you informed about bonuses and offers (you can opt out at any time).

Jedbaj never sells your information to third parties for advertising purposes.

04How Long Information Is Retained

Jedbaj does not retain data beyond what is necessary. Retention periods for each data type are listed below.

  • Account Information: For the duration of the active account and 5 years after closure (for legal compliance).
  • Transaction History: 7 years (as required by financial regulations).
  • KYC Documents: 5 years after verification.
  • Login Log: 90 days.
  • Customer Support Conversations: 2 years.
  • Marketing Preferences: Updated immediately upon receipt of an unsubscribe request.

After the designated retention period, data is securely deleted or anonymized. No data is held longer than necessary.

05When Information Is Shared

Jedbaj shares information with third parties only in very limited circumstances. Your data is never shared outside of the cases listed below.

  • Payment Processors: Information required for deposit and withdrawal processing is shared exclusively with our payment partners.
  • KYC Verification Services: Licensed third-party verification providers for identity verification.
  • Legal Obligations: In response to a court order, directive from a regulatory authority, or a lawful request from law enforcement.
  • Fraud Prevention: Limited data shared as part of an integrated anti-fraud framework.
  • Business Restructuring: Users will be informed in advance in the event of a company merger or sale.

All third parties Jedbaj works with are bound by strict confidentiality agreements and are not permitted to use your data for their own purposes.

06Cookies Policy

Jedbaj uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.

Cookie Type Purpose Duration Status
Essential Cookies Login Sessions & Security Upon Session End Mandatory
Functional Cookies Save Language & Preferences 1 Year Optional
Analytics Cookies Usage Statistics 2 Years Optional
Security Cookies Fraud Detection 30 Days Mandatory

Optional cookies can be disabled from your browser settings. Please note that disabling essential cookies may affect the platform's functionality.

07Your Rights

As a Jedbaj user, you have full control over your own data. Your rights are detailed below.

👁️
Right to Access

You can request a full copy of the data Jedbaj holds about you at any time. Submit a request to support and your complete data will be provided within 30 days.

✏️
Right to Rectification

You can update any incorrect or outdated information at any time through Account Settings or by contacting Support.

🗑️
Right to Erasure

Upon account closure, you may request that all data beyond legal obligations be permanently deleted.

📦
Right to Portability

You may request a download of the data Jedbaj holds about you in a machine-readable format (CSV/JSON).

🚫
Right to Object

You can opt out of marketing emails or promotional messages at any time — contact Support or turn them off directly from your Profile Settings.

⏸️
Right to Restrict Processing

You may request that data processing be restricted in certain circumstances — such as during a dispute over the accuracy of your data.

08Security Measures

Jedbaj protects your data using the highest industry standards. Our security infrastructure is built across multiple layers.

  • AES-256 Encryption: All stored data is protected with military-grade encryption.
  • SSL/TLS Protocol: All data is encrypted during transmission.
  • Firewall & IDS: Advanced intrusion detection systems.
  • Regular Security Audits: Third-party experts conduct regular system audits.
  • Data Backup: Encrypted backups stored on geographically isolated servers.
  • Access Controls: Only authorized personnel can access data on a need-to-know basis.
  • Contingency Planning: An immediate response protocol is in place for data breach incidents.

In the event of a security breach, affected users will be notified within 72 hours.

09Child Protection

Jedbaj strictly does not collect data from or provide services to anyone under 18. If a minor registers by mistake, their data is deleted immediately.

  • Date of birth verification is mandatory at the time of registration.
  • Additional age verification documents may be requested in cases where there is reasonable suspicion.
  • If a minor's account is found, all associated data is deleted immediately.
  • If a parent or guardian becomes aware of a child's account, please report it to support.

10Contact & Complaints

For any questions, requests, or complaints regarding the Privacy Policy, please contact Jedbaj's data protection team.

  • Live Chat: Available 24/7 in Bengali.
  • Email: [email protected] (general email address)
  • Response Time: Data requests are typically responded to within 7 business days.

The latest version of this Privacy Policy is always available at jedbaj.onl/privacy-policy.

You will be notified of any policy changes via your registered email or a platform notification.

Data at Jedbaj Our Security Commitment

Steps Jedbaj Takes to Protect Your Privacy

Bank-Grade Encryption

All your data is stored with AES-256 encryption — the same technology used by international banks.

No Sale of Data

Jedbaj never sells your personal data to third parties — this is a core principle we do not compromise on.

Full Control in Your Hands

You have the right to view, edit, download, or delete your data — make changes anytime.

Regular Security Audits

Independent security experts conduct regular audits of Jedbaj's systems. Any vulnerabilities identified are resolved promptly.

GDPR Compliant

Jedbaj complies with Europe's strict GDPR standards — the highest internationally recognized benchmark for privacy protection.

Support in English

Have privacy questions? Talk to us — our data protection team is available 24/7.

About Privacy Common Questions

Answers to the Most Frequently Asked Questions About Data Protection

No, Jedbaj never sells your personal data to third parties. That is a core principle we do not compromise on. We only share limited data with third parties necessary for service delivery — and all of them are bound by strict confidentiality agreements.

Yes, you have the right to data portability. Submit a request to Support and we will provide all information Jedbaj holds about you in CSV or JSON format within 30 days.

When an account is closed, all data beyond legal obligations is deleted. However, financial transaction records must be retained for 7 years as required by law. This data is used solely for legal purposes.

Yes, if you consented to marketing communications during registration, you may receive messages about bonuses and offers. You can opt out at any time through your Profile Settings or by contacting Support.

Yes, if your information is affected by a security breach, you will be notified within 72 hours via your registered mobile number or email. Full details about the nature of the breach, its potential impact, and recommended actions will be provided.

Your Privacy Secure — Join with Confidence

Your data is completely secure with Jedbaj. We operate with full transparency and to the highest industry standards — join the thousands of users across Bangladesh with complete peace of mind.

By registering, you agree to this Privacy Policy and Terms & Conditions. For users aged 18+ only.

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